Welcome to a medical center where you're the center of attention.

Pay range:

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We are seeking someone with an exceptional customer service background to join our fast-paced DME Department as a DME Specialist. This position requires attention to detail to process a high volume of PAP equipment referrals while working closely with patients, providers, and other Sleep Clinic staff. This is a full-time, on-site position, with the opportunity to transition to a hybrid remote schedule after completing the training period. 

Full-time / 40 hours per week 

Monday - Friday / 830am - 5pm

Qualifications:

• High school diploma or GED required.

• Minimum two (2) years of administrative experience in a clinic/medical facility required.

• Experience in medical insurance for payers or government programs is preferred.

• Experience in Brightree and/or EPIC preferred

• Sleep-focused DME equipment experience preferred.

• Sleep/DME, Brightree, and/or EPIC knowledge preferred.

Job description and needs will entail but are not limited to:

• Ensuring all patient referrals and documentation processes are completed accurately and efficiently, and within required timelines

• Communicating with the team regarding completed, pending, or missing documentation

• Creating and maintaining patient records and verifying insurance information for accurate billing

• Scanning electronic records into patient accounts

• Provide excellent customer service to patients and staff

• Filling resupply orders for patient pick up

• Provide timely follow up for patients as needed

• Prioritize work effectively and remain focused on intake responsibilities

• Complete thorough documentation in patient accounts in a timely manner

• Strong, professional verbal and written communication with patients, providers, and other clinic staff

• Ability to work independently and respond to team messages and emails promptly

• Detail oriented and highly organized

• Quick learner in a fast-paced environment

Why join Overlake?

We're proud to offer benefits that support you in every stage of your career and life. But it's our inspirational culture that has made us one of America's Top 150 places to work in healthcare for several years in a row.

• Local, visible leaders who care about you.
• A values-based work environment.
• Medical insurance premiums as low as $0 per month.
• Many Overlake services covered at 100%.
• Tuition reimbursement up to $10,000 per year.
• Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting.
• Pre-tax and Roth after tax retirement savings plans.
• An expanded Employee Assistance Program.
• A caregiver support program to help with everything from childcare to eldercare.
• Free parking and Orca transit passes.

If this sounds like an environment where you'll thrive, we'd love to hear from you.

How much will this job pay?

Posted pay ranges represent the entire pay scale, from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional pay based on shift, certification or level of education. Job offers are determined based on a candidate's years of relevant experience and internal equity. If you have questions about Overlake's pay practices, employee benefits or the pay for a specific position, please contact HR@overlakehospital.org