Welcome to a medical center where you're the center of attention.

Pay range:

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The Patient Router plays a key role in ensuring a smooth and positive patient experience. This position is responsible for greeting patients, preparing them for their visits, and rooming patients in a professional, courteous, and efficient manner while supporting clinical staff and maintaining clinic workflow.

Key Responsibilities

• Greet patients warmly and professionally upon arrival to the clinic
• Escort and room patients for their scheduled visits in a timely manner
• Verify patient information, including demographics and visit details
• Obtain and document vital signs as required
• Prepare exam rooms before and after patient visits, ensuring cleanliness and proper stocking of supplies
• Communicate effectively with providers and clinical staff regarding patient flow and readiness
• Maintain patient privacy and confidentiality in accordance with HIPAA guidelines
• Assist with general clinic operations as needed to support patient care and efficiency

Full-time/40 hours per week

Monday - Friday / 830am to 5pm

8 hour day shift

Qualifications

• High school diploma or equivalent required.

• Six months to one-year prior experience in a health care setting highly desired.

• CNA experience highly desired.

• Knowledge of techniques of quality customer service.  Strong interpersonal skills and ability to communicate effectively with others of varying background.  Ability to offer empathy and support to individuals who may be emotionally unsettled.  Knowledge of or the ability to rapidly learn basic medical terminology.  Basic computer skills.

Why join Overlake?

We're proud to offer benefits that support you in every stage of your career and life. But it's our inspirational culture that has made us one of America's Top 150 places to work in healthcare for several years in a row.

• Local, visible leaders who care about you.
• A values-based work environment.
• Medical insurance premiums as low as $0 per month.
• Many Overlake services covered at 100%.
• Tuition reimbursement up to $10,000 per year.
• Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting.
• Pre-tax and Roth after tax retirement savings plans.
• An expanded Employee Assistance Program.
• A caregiver support program to help with everything from childcare to eldercare.
• Free parking and Orca transit passes.

If this sounds like an environment where you'll thrive, we'd love to hear from you.

How much will this job pay?

Posted pay ranges represent the entire pay scale, from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional pay based on shift, certification or level of education. Job offers are determined based on a candidate's years of relevant experience and internal equity. If you have questions about Overlake's pay practices, employee benefits or the pay for a specific position, please contact HR@overlakehospital.org