Responsible for patient visit scheduling, acquiring patient/exam information, scheduling exams, coordinating staff/room/equipment, insurance verification, referral management, authorization management, and pre-certification on all scheduled patient accounts.  The Scheduling Coordinator acts as a liaison between Care Management, Business Office, patients, physician’s offices and insurance carriers.  Provides exemplary customer service in facilitating all aspects of patient scheduling activities.  Collects appropriate monies, notifies patients/physicians office staff of hospital billing policies and services.  Cross-trained to offer coverage for front desk reception and registration per department need.

Part Time/ 0.4 FTE

16 hours per week

Qualifications:

• High school diploma or equivalent required
• Minimum of two years experience in a clinical or hospital scheduling environment preferred.
• Advanced knowledge of medical terminology preferred
• Basic Microsoft software (Excel, Word) applications and utilization required
• Specific experience with Epic systems preferred
• Excellent organizational skills necessary 
• Ability to effectively read, write and speak the English language required
• Strong analytical and problem solving skills necessary
• Exceptional interpersonal skills; able to deal effectively with diverse personalities
• Knowledge of hospital computer systems required
• Knowledge of terminal digit filing systems required